The depositor of Amanah Saham Nasional Berhad (ASNB) is not satisfied with the new rules and the ways handling by the management which makes it difficult for a third party to represent their additional investment.
If previously easy to add an investment or savings without having to fill an authorization form for third-party representative, but now it is more complicated where a third party had to fill in an authorization form or the depositor itself came to the office for the additional investment.
This is of course difficult for a third party to come from rural areas and from remote areas who have to commute just to get a letter of authority and a copy of MyKad of depositors who want to add savings of ASNB or to update investment account books of the depositors. Most of those who delegate the third parties consist of the elderly, those who are sick and so on. Often their representative is their own families.
They are no objection, if the stringent conditions imposed for the withdrawing money for third party that need a letter of authority as well as a copy of MyKad but the problem is why must have a letter of authority for the additional investment and also update the investment account books.
Similarly, Tabung Haji, depositors now difficult to update the savings account book of third parties. They have to come personally to Tabung Haji office. There are a depositor complained that he wants to update his wife savings is also not allowed, while his wife paralyzed and difficult for her to come into the office just simply want to update the passbook.
Why not follow the rules and the way the management of banks where anyone can deposit money for a third party without a letter of authorization. Supposed to the ASNB and the Tabung Haji does not need a letter of authorization for third parties to save money because they only encrypt the depositor. The management must use the online system such as banks to facilitate all parties to invest and to update their savings account.
We hope the government and the management of ASNB and the Tabung Haji review the regulations because it is more troublesome for depositor’s representatives who want to help the elderly and those who are sick to come to the post office or the Tabung Haji solely to invest and update their investment books / account.
Cooperation with the relevant parties to review the rules and make it easier for investors / depositors is greatly appreciated.
***** Jofri Jaraiee is PAS Sarawak Deputy Commissioner III cum PAS Miri Chief
