A Terengganu State Economic Development Corporation spokesman said the Land Public Transport Commission was setting up a Mybus service, which would involve 14 service lines, adding that the service was expected to start only in September.
He said three of the service lines are from Kuala Terengganu to Marang, Merang jetty and Kuala Berang.
“Mybus is to boost the frequency of bus services in the city and surrounding areas.” As for the “Bas Kite” service, he said another service line would be added to it.
“There will be two buses for the new service line, which will serve the residents in Pulau Duyong and Seberang Takir, at an interval of every 90 minutes,” he said.
The government response after Kuala Terengganu folk are disappointed with the low frequency of bus services and upset over the exorbitant taxi fares.
They claim the city must have both the quality and quantity in its public transport service.
NST reported, Resident Tan Lian Poh, 52, from Bukit Payong, Marang, said she had to take two buses to Sultanah Nur Zahirah Hospital to get medicine once every fortnight, and the short journey would take almost the whole day.
“Waiting for two hours for a 20-minute journey from my home to the city bus terminal is very common. I have, sometimes, waited longer. The timing is very unpredictable. It seems the drivers never follow the schedule.
“When I reach the terminal, the situation is much better as there are more buses to get to the hospital.
“By the time I get my medicine, it is almost noon, and it is another long wait to get home,” she said, adding that she did not dare take a taxi, as it was expensive.
Another resident, Latifah Ngah, 45, from Wakaf Tembusu, said the free city bus service “Bas Kite” serving several routes was a real letdown. She said a bus driver told her the service interval was every 90 minutes.
“They might as well close shop. As the bus service is serving the main route, the ideal frequency is one bus every 30 minutes.
“If I am strong enough, I can reach home in 90 minutes if I walk. The state government should be sincere in providing the free social service to the people.” Latifah said she once took a taxi and the driver charged her RM20 for the 10km journey.